Home Holiday Hub (herein also referred to as “HHH”, "Us," "We," "Our," or "Company") is committed to respecting the privacy rights of its Customers and Visitors (as defined herein) that access, interact and/or use the services and/or products offered by Us through its website located at http://www.Homeholidayhub.com and/or mobile applications available through the Apple Store, Google Play and Windows Store (collectively referred to in this Agreement as the/this "Site").
The term Visitor, as used herein, means an individual that simply browses the Site. The term "Customer" as used herein, means an individual that registers or has registered for a User Account with Us. The term "YOU," "YOUR," or "User" refers to YOU as a Visitor or Customer. The term "User Account" as used herein refers to any account that you register for, set up and/or create with Us.
OUR CONTACT DETAILS
We are Home Holiday Hub Sarl, Grand Rue 91, PO Box 283, 1820, Montreux, Switzerland. We process YOUR data as described below. You have some important rights associated with our processing of YOUR data. If you wish to exercise those rights or have any questions about how we process YOUR data, please contact Us at Support@HHH.com homeholidayhub.com.
WHAT WE COLLECT/ HOW WE COLLECT.
The types of Personal Information We collect depend on the Site Interactions by YOU. If YOU communicate with Us or YOUR User Account by e-mail, or by text message, SMS, MMS, or otherwise complete online forms, surveys, or contest entries, any personally identifiable information provided in such communication may be collected as Personal Information. Also, when YOU create a User Account on the Site, any information or data that YOU input, download or consent to being obtained, retrieved, or collected by Us will be collected and stored, which will contain Personal Information. Moreover, if YOU use other social media platforms such as GOOGLE, FACEBOOK, MICROSOFT and YAHOO to log-in or set up YOUR User Account ("Social Media Log-in") We may collect the Username, email address, any public profile information or an opaque identifier pertaining to YOUR Social Media Log-in. However, We will not obtain or have access to YOUR Social Media Log-in password
Non-Personal Information refers to information that cannot be used to personally identify YOU, such as anonymous Usage data, general demographic information We may collect, referring/exit pages and URLs, platform types, preferences YOU submit and preferences that are generated based on the data YOU submit and number of clicks. Generally, there is automatic collection of Usage information, such as the numbers and frequency of visitors to the Site and its components. We only use this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify YOU personally. This type of aggregate data enables Us to figure out how often Users visit parts of the Site and/or our products and services so that We can make the Site appealing to as many Users as possible and improve our quality of service.
We also automatically track and collect the following categories of information when YOU visit the Site: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; (4) types of web browsers Used to access the Site; and (5) pages visited by YOU (collectively "Traffic Data"). We Use Traffic Data anonymously and not in a way to personally identify YOU. The collection of this data is helpful for marketing purposes or for improving YOUR experience on the Site. We also Use "cookies" and other tracking technologies to customize content specific to YOUR interests, to ensure that YOU do not see the same advertisement repeatedly, and to store YOUR password so YOU do not have to re-enter it each time YOU visit the Site. (Please read and agree to our separate Cookies and Other Tracking Technologies Policy). You may adjust your cookie settings as directed when you visit the Site. We also record the details of YOUR transactions on the Site. Collection of both Personal Information and Non-Personal Information occurs upon YOUR interaction with the Site and the Use of our product(s) and/or service(s). Therefore, YOU can control the amount of Personal Information provided to Us. If YOU choose to restrict the Personal Information YOU to provide to Us YOU may be limited with regard to the type of product(s) and/or service(s) and special or premium features or memberships that may be offered or available to YOU. We do not collect Personal Information unless it is voluntarily provided by YOU to Us, its collection is consented to by YOU, or the collection of such information is a result of any transactions with YOU and/or product(s) or service(s) requested by YOU to be provided to or performed for YOU by Us.
HOW WE USE YOUR INFORMATION.
HHH uses the information We collect for everyday business purposes as well as to operate, process, improve, and personalize the products and/or services We offer. We also may use the information to communicate with YOU, for example, informing YOU about YOUR User Account and security updates or to offer YOU products and services that might be of interest to YOU. YOU have the right to object to and opt out of these communications by using the Unsubscribe link at the bottom of emails we send to you or by contacting Us at the email address given above.
HOW/WHY WE SHARE YOUR INFORMATION; YOUR RIGHTS TO LIMIT SHARING OF YOUR PERSONAL INFORMATION
We will not, without YOUR consent, sell, publish or share information YOUR Personal Information except as provided below.
We may share YOUR Personal Information as needed to process or complete any transaction, maintain YOUR User Account or provide any service or product that YOU have requested, chosen or authorized, with third party service providers or our Affiliates, working on our behalf, including marketing our products or services. We will share YOUR information, including YOUR Personal Information, to third party service providers when providing YOU with technical support and assistance. We may share YOUR Personal Information to offer products and services to YOU.
We may share YOUR Personal Information when required by law or to respond to legal process. We may share YOUR Personal Information to comply with Federal, State, or local laws, rules, and other applicable legal requirements; to comply with a properly authorized civil, criminal, or regulatory investigation or subpoena or summons by Federal, State, or local authorities; or to respond to judicial process or government regulatory authorities having jurisdiction over Us for examination, compliance, or other purposes as authorized by law;
We may also share or disclose YOUR Personal Information with our Affiliates, subsidiaries, attorneys, accountants, and auditors. We may share YOUR information to resolve Customer disputes and inquires or to persons acting in a fiduciary or representative capacity on behalf of YOU.
We may share or disclose YOUR Personal Information to protect and secure our User or Customer information and data; to maintain the security of our services or products; to protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability and as otherwise permitted by law.
HOW WE PROTECT YOUR INFORMATION
To protect the confidentiality, security and integrity of YOUR Personal Information We develop, implement and maintain administrative, technical and physical safeguards. To prevent unauthorized access and Use of YOUR Personal Information We store such data on secured files, on secured servers, and in secured buildings that are not accessible by third parties. We provide YOU with the capability to transmit YOUR Personal Information via secured and encrypted channels if YOU Use a similarly equipped web browser and implement security measures designed to protect YOUR information from unauthorized access. YOUR User Account is protected by YOUR account/profile password and We urge YOU to take steps to keep YOUR Personal Information safe by not disclosing YOUR password and by logging out of YOUR User Account after each Use. We further protect YOUR information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, please note that these measures DO NOT guarantee that YOUR Personal Information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By YOUR Site Interactions, including but not limited to, providing or consent to the collection of Personal Information and/or requesting our products and/or services, YOU acknowledge that YOU understand and agree to assume these risks.
LOCATION OF PROCESSED DATA.
The data We process may be transferred to, stored, and processed in, the European Union or any other country in which We or our service providers maintain operations. When we transfer data from the EU, the European Economic Area and the United Kingdom, we transfer data:
Because we need to do so in order to fulfil our obligations towards you under our Terms and Conditions;
Under the terms of our agreement with third parties which incorporate the Standard Contractual Clauses; and
With YOUR consent.
By YOUR Site Interactions and/or by providing information to Us through the Site, YOU agree and consent to the transfer, storage, and processing of YOUR data to any such country.
USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION.
At any time, YOU may visit YOUR User Account to review, update or correct YOUR Personal Information that has been provided by YOU or collected by Us. YOU may choose to close or request that We delete YOUR account and YOUR associated data at any time. Please visit homeholidayhub.com or contact Support@HHH.com for additional information.
DATA SUBJECTS’ RIGHTS
You are entitled to ask us:
for a copy of your personal data;
to correct your personal data (if it is inaccurate, incomplete or not up-to-date);
to 'port' your personal data (i.e. to transfer in a structured, commonly used and machine-readable format, to you or another data controller);
to erase your personal data; or
restrict its processing (i.e. processing will temporarily stop (save to the extent that personal data will continue to be stored)).
You also have rights to object to some processing that is based on our legitimate interests, and to processing for direct marketing purposes. Further, where we have asked for your consent to process your data, you are entitled to withdraw this consent as more fully described above.
These rights are limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your personal data. In some instances, this may mean that we are able to retain data even if you withdraw your consent.
Where we require your personal data to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us.
You should address your requests to Support@HHH.com
. You have ceryain important rights under the GDPR and other national legislation. For a more detailed explanation of your rights, including your rights to lodge an official complaint against us, you should contact the relevant data protection authority in your place of residence. HHH is subject to the Swiss Federal Data Protection and Information Commissioner (FDPIC). You may contact them here:
Federal Data Protection and Information Commissioner (FDPIC)
CH - 3003 Berne Switzerland
T +41 (0)58 462 43 95
F +41 (0)58 465 99 96
We retain YOUR data only for so long as absolutely necessary. Please note that some information may be retained. For example, some information may be retained on a server or media, which is necessary to help ensure continued availability of our products and services. We retain YOUR Personal Information only as long as necessary to provide the services YOU have requested. Additionally, We may retain Personal Information to comply with law, prevent fraud, resolve disputes, trouble shoot problems, enforce our Terms of Service/Use and as permitted by applicable law.
SHARING OF TRACKING DATA WITH 3RD PARTIES (DISCLOSURE OF ANONYMIZED AND AGGREGATED DATA)
We may share or make available anonymous or aggregate information that cannot be Used to personally identify YOU with: Third parties for research, marketing and promotional purposes and those Third parties may publicly report the findings of their research or analysis.
PROMOTIONAL OFFERS/ OTHER INFORMATION.
We may send offers to YOU on behalf of other businesses. However, when We do so, We do not give the other business YOUR Personal Information. If YOU do not wish to receive these offers, please send an email to Support@HHH.com to unsubscribe from these promotional offers.
THIRD PARTY WEBSITES/PUBLIC INFORMATION/CHILDREN
The Site contains may contain links to other third party websites. We are not responsible for the privacy practices or the content of or any products/services offered by such websites.
In the event that We make chat rooms, forums, message boards available to YOU on the Site. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its Use and YOU should exercise caution when deciding to disclose YOUR Personal Information.
The product and services are NOT intended for children under the age of 18 and We do not knowingly collect information from children.
We offer the ability for Users to create “Private User Groups” and microsites on this website. You should be aware that We are not the data controller of the information processed in these groups. The data controller is the person in charge of the Private User Group and/or microsite. Please note that with respect to the service feature referred to as Private User Groups in Our Terms and Conditions, all information, including Personal Information, submitted, transmitted, retrieved on YOUR behalf, displayed or shared with respect to this feature is visible and accessible by all members of that particular Group. If you chose to invite others to create a User account, Using Our service, YOUR name and email address will be shared with the invitee as you are the data controller. We do not monitor information shared in this way.
NOTICE TO CALIFORNIA RESIDENTS
If YOU are a California resident, California Civil Code Section 1798.83 permits you to request a notice regarding the disclosure of YOUR Personal Information by Us to partners for the partners’ direct marketing purpose. If YOU are a California resident and would like a copy of this notice, please contact Us at Support@HHH.com . Under the California Consumer Privacy Act (‘CCPA’), California residents have certain rights regarding the personal information that businesses have about them. This includes the rights to request access or deletion of YOUR personal information, as well as the right to direct a business to stop selling YOUR personal information.
We have described above how we collect and Use YOUR personal information. For California residents, the following is a short recap.
Personal Information We Collect
We collect identifiers (such as name, address, email, phone number and transactional information), commercial information (such as a record of the services purchased or demos requested), and Internet or other electronic network activity information (such as Usage information, IP address and Customer feedback).
Why We Collect YOUR Personal Information
We use identifiers to provide the services requested, such as to fulfil a request for a demo, provide access to a service, or provide YOU with information about our services.
We use identifiers and commercial information for general website administration, which includes record keeping, troubleshooting, data analysis, testing, and survey purposes.
We use identifiers, commercial information, and Internet or other electronic network activity for trend monitoring, marketing, and advertising, as well as to ensure website security.
How We Collect YOUR Personal Information
We collect identifiers and commercial information directly from YOU.
We collect Internet or other electronic network activity from YOUR Usage of our website and its services.
With Whom We Share and Sell YOUR Personal Information
We share personal information as necessary for certain “business purposes,” as defined by the CCPA (Cal. Civ. Code 1798.140(d)). This includes sharing identifiers, commercial information and internet or other electronic network activity with providers of payment processing, Customer relationship management, consulting, email, product feedback and helpdesk services.
While We do not sell personal information in exchange for any monetary consideration, We do share personal information for other benefits that could be deemed a “sale,” as defined by the CCPA (Cal. Civ. Code 1798.140(t)(1)). This includes sharing identifiers, commercial information and internet or other electronic network activity with advertising networks, website analytics companies, and event sponsors.
The Right to Opt-out of Sale
While We do not sell personal information in exchange for any monetary consideration, We do share personal information for other benefits that could be deemed a “sale,” as specified above. We support the CCPA and wish to provide you with control over how YOUR personal information is collected and shared.
You have the right to direct We not to sell YOUR personal information. Please contact Us to learn more and to exercise YOUR right to opt-out.
Please note that we may still use aggregated and de-identified personal information that does not identify you or any individual; We may also retain information as needed in order to comply with legal obligations, enforce agreements, and resolve disputes.
Right to Request Disclosure
YOU have the right to request disclosure about what categories of personal information We have sold or disclosed for a business purpose about YOU and the categories of third parties to whom the personal information was sold or disclosed. Additionally, YOU have the right to request disclosure of specific pieces of information. Below is a full list of the information that you can include in YOUR request.
The categories of personal information that We have collected about YOU
The categories of sources from which We collected the personal information
The business or commercial purpose for collecting or selling the personal information
The categories of third parties with whom We share personal information
The specific pieces of personal information We have collected about YOU
The categories of personal information that We disclosed about YOU for a business purpose
The categories of personal information that We have sold about YOU, as well as the categories of third parties to whom We sold the information
If YOU would like to exercise YOUR right to request disclosure, please contact Us.
Right to Request Deletion
YOU have the right to request that We delete any personal information about YOU that we have collected from YOU. Please note that there are exceptions where We do not have to fulfil a request to delete information, such as when the deletion of information would create problems with the completion of a transaction or compliance with a legal obligation.
If YOU would like to exercise YOUR right to delete, please contact Us.
The Right to Non-Discrimination
We will not discriminate against YOU (e.g., through denying goods or services, or providing a different level or quality of goods or services) for exercising any of the rights afforded to YOU.
In compliance with the CCPA, we commit to resolve complaints about YOUR privacy and our collection or use of YOUR Personal Information. California residents with inquiries or complaints regarding this Privacy Notice should first contact Us as provided above.
CALIFORNIA AND DELAWARE “DO NOT TRACK” DISCLOSURE
California and Delaware laws requires Us to indicate whether We honor “Do Not Track” settings in YOUR browser concerning targeted advertising. We track our Users and visitor as described here and in Our Cookies and other Tracking Technologies Policy. We respond to Do Not Track (DNT) signals. Other third-party websites may also keep track of YOUR browsing activities when they provide YOU with content, which enables them to customize what they present to you on their websites.
NOTICE TO NEVADA RESIDENTS
In accordance with Nevada Revised Statutes Chapter 603A We make the following disclosures:
The categories of Personal Information collected; see above.
The categories of third parties with whom that Personal Information is shared; see above
If YOU wish to review or make changes to YOUR Personal information, please contact Us as described above.
We do not sell the Personal Information of Nevada consumers for monetary consideration.
In the event that We decide to sell Personal information, contrary to Our current policy, please contact Us as described above and request that We cease the sale.
For details of third party who may collect information about YOU through different websites (cookies); please see above.
ADDITIONAL PRIVACY MEASURES FOR USERS IN THE EUROPEAN UNION (“EU”), THE EUROPEAN ECONOMIC AREA (“EEA”) AND IN THE UNITED KINGDOM (“UK”)
We need to collect personal information (listed above) to carry out our everyday business functions and activities effectively and compliantly, and to provide the products and services defined by our business type. In addition, We may be required to collect and use certain types of personal information to comply with the requirements of the law and/or regulations. However we are committed to collecting, processing, storing and destroying all information in accordance with the General Data Protection Regulation (EU) 2016/679, (herein referred to as ‘the GDPR’).
How, when and why we process YOUR Personal Information is described above.
In addition, We have developed policies, procedures, controls and measures to ensure maximum and continued compliance with the GDPR and its principles, including staff training, procedure documents, audit measures and assessments. Ensuring and maintaining the security and safety of personal and/or special category data belonging to the individuals with whom we deal is paramount to our company ethos and We adhere to the GDPR and its associated principles in every process and function. For more information about how we comply with the GDPR, please contact Us as described above.
YOU have important rights and protection under the GDPR. YOU should contact YOUR Data Protection Authority in YOUR place of residence to find out more about these rights. If YOU wish to exercise any of these rights please contact Us as described above.
Version 1: 12 March 2022